FAQ

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Questions & Answers

Have a question for us? We’ve put together a simple FAQ for the curious in order to help you get answers right now. If you need additional help or have an enquiry, feel free to reach out.

We provide solutions to companies that have challenges in the areas of userbase growth, product launch, user experience and sales. This is often translated into areas such as digital marketing, product development, lead generation, social media management and growth hacking.

We are based in London and Amsterdam and are primarily active in Europe, Latin America and Asia. As such, we typically work with clients in these regions. Our team works remotely and is also based in the aforementioned regions. Regardless of the time zone we are always able to support you and your team during your business hours. Hence, we are never too far away!

Our rates vary and are results based. We charge a flat fee for strategy engagements and a monthly fee for execution work. Alternatively we may also opt to strike a deal that is commission/sales based (i.e. a % of the yield based on our input).

Upon reaching an agreement we strive to deliver initial results within 24 hours. A strong line of communication is usually imperative for the rest of the process.

We focus first on the core of the problem. Then we apply various ideation methods through a UX lens, coupled with real-time data in order to develop potential solutions. Together with the client we iterate and determine the most appropriate.

Feel free to check out some of the clients we’ve worked with. Our portfolio section also highlights some noteworthy mentions. Our best work however is the one we will do with you. We are always advancing & moving forward which keeps improving & fine-tuning our technique & methods.

Still have a question?

You can reach us via email or regular communication where we strive to support you within 48 hours. The best ways to reach us is through social media and email. As communication is very important for us, we strive to maintain an open line of communication with the people we work with from start to finish, thus ensuring a positive result for all parties involved.

Delivering results you need

We aim to be the best and do work we can be proud of

Finding the right partners to assist you in various areas and phases of development can become a troublesome experience. LightSea has the skills needed to get you from point A to point B. We pride ourselves in taking up challenging projects that encourage us to adopt new techniques or modify existing ones in order to deliver solutions that brings you one step closer to your goal.